Dawn Mortimer


Dawn brings multiple years of experience including Operations, Finance, IT, Manufacturing, Quality, Procurement, and General Management with both multi-billion corporations and start-up companies. She possesses a Green Belt in Six Sigma Quality and has attained the Professional CPIM Certification (Certification in Production and Inventory Management). Dawn trained in Lean Management Techniques to continually improve and cut waste as it appears. As she has contributed to both short-term and long-term organizational planning and strategy as a senior member of the management team, Dawn has made a significant positive impact on increasing revenue and managing expenses.


  • General Manager of Nova Biostorage Plus, LLC. Created and implemented the entire Financial and Operational Systems for Nova Biotoreage Plus that took the company from a startup to a multi-million dollar entity
    • Financial Management
      • Controlled all Ledger Management via Quickbooks
      • Managed and processed all Payroll Activities
      • Setup and managed all Employee Benefits including Medical Insurance and 401(k)
      • Prepared numerous Financial Reports on a monthly and annual basis
      • Managed all Payable and Receivable Accounts with continuous monitoring of A/R Days Outstanding
      • Provided strategies for budgets and effective utilization of cash flow
    • Operations Management
      • Effectively implemented policies and procedures to satisfy the needs of customers, employees, and senior management
      • Improved the company’s bottom line profits by increasing operating efficiencies and eliminating waste
      • Developed and Managed all Operational Systems still currently in place
        • Procurement- Managed all Procurement Functions and developed implemented cost reduction programs that over time have to lead to significant reductions in expenses for shipping costs, travel, office supplies, etc.
        • Quality- Developed and Implemented all Internal Operating Procedures; wrote the Operations Manual as well as the Supplier Quality Manual; Created Supplier Corrective Action Reports as required.
          • Utilizing these procedures, shipment errors to customers for either incorrect product, quantity, or shipping addresses were less than 0.001% per year over thousands of shipments annually
          • With the Quality program in place, assisted Nova Biostorage in achieving the highest levels of customer satisfaction
          • Ensured that company performed at highest levels possible for customers as well as our employees in order to position the company for continued growth, directly correlated with customers’ satisfaction with products, services, and solutions
          • Demonstrated that the source of Quality is continuous improvement of processes allowing Nova Biostorage to deliver quality products and services to customers at the best value, providing a key competitive advantage
          • Follow all ISO 9000 requirements
          • Focus on supplier on-time delivery and supplier quality performance
    • Inventory Managment
      • Effectively managed inventory to maximize service levels while keeping non-performing inventory to a minimum
    • Personnel
      • Wrote the Employee Handbook and Travel Policy manual, updated annually
      • Responsible for developing programs to enhance employee retention, teamwork, and an interesting work environment
    • Warehouse and Shipping Management
      • Effectively manages all shipping and receiving operations as well as warehouse operations
    • Service Operations
      • Developed warranty and service documents for equipment requiring service
      • Monitored the effectiveness and profitability of providing service both factory based and in the field
  • Fisher Scientific– Supply Chain Manager for both research and laboratory safety product categories


  • Greif Brothers Corporation– Production Planning Manager, managing all aspects of manufacturing planning.
    • Trained as an ISO 9000 internal auditor



Email: info@JDMScientific.com
Phone: 724-413-0076
Social: LinkedIn